Frequently Asked Questions

You can reach our Customer Support team by visiting our Contact Us page at On this page, you'll find a contact form where you can provide your details and describe your query. After submitting the form, our team will review your request and respond back to you via email as soon as possible.

Currently, there are 10 patches per box.

Wellnee Pain Relief patches help to naturally reduce inflammation and relieve various types of knee, neck or back pain. Some users have reported feeling a sensation of relief within minutes of applying the patch. For an all-day comfort effect, we recommend keeping the patch on for up to 8 hours. Please remember that individual experiences with Wellnee Knee Pain Relief Patches may vary.

Please follow these instructions:

1. Copy either your: order number, tracking number or email address used for purchase.

2. Open the tracking page: 

3. Paste any of the information mentioned above into the designated field on the page and press “Track order”.

4. You can now track your order status.

Wormwood, Borneol, Ginger, Cinnamon, Capsaicine, Saffron, Radix Aconiti, Camphor, Menthol.

To return your order, first contact our customer support within 14 days of receiving your order via our Contact Us page at

Once your return is approved, you'll be given instructions on how to send your product back. Remember, products must be unused, undamaged, and in their original packaging, unless defective. You'll cover the return shipping costs, unless the item is defective.

For more details, see our Return Policy at